Terms & Policies

 

RESERVATION POLICIES:

Email inquiries do not constitute a booking. Your reservation is confirmed on completion of your online booking and payment through our safe and easy to use online check-out service.

CANCELLATION POLICY:

Cancellations up to 40 days prior to arrival receive a full refund.

Cancellations between 41 and 31 days from arrival forfeit deposit as a cancellation charge.

All cancellations 30 days or less from arrival full amount of the booking is forfeited as a cancellation charge.

CHECK-IN:

Check-in is available from 2pm strictly on the first day of your retreat. No early arrivals please. You will be greeted by staff at the front entrance and shown to your room where you can settle yourself in prior to your retreat program commencement. On confirmation of your booking you will be provided with a welcome pack including program times.

FACILITIES:

Your retreat destination has been curated for it’s pristine grounds, luxury accommodation, comfortable areas for healthy movement activities including yoga and meditation and other facilities for maximum wellness benefit and enjoyment. On confirmation of your booking you will be provided with a welcome pack including full details and what to bring.

MEDICAL CONCERNS:

You are required to inform us of any medical concerns or dietary requirements you may have. On confirmation of your booking you will be provided with a welcome pack including an intake form with medical concerns and dietary requirements which must be return to us at least 14-day prior to your arrival.